I am curious to hear your thoughts on this one:
Which is more important: your pediatrician him/herself or the office/hospital in which your pediatrician practices in?
If you've been following this blog for a while you already know that we have loved Riley's pediatrician - Dr. K- since the first day I interviewed him, when I was just 30 weeks pregnant. He is an amazing doctor - named one of Ohio's top doctors in 2008. Even more important to me is that he is a parent himself, so he can relate to your concerns and questions. He is never quick to just answer us - he always provides background to his medical decisions or my silly questions. I love it. And he loves kids. Done deal.
When Riley was born, Dr. K was practicing at Cleveland Clinic. I love their pediatrics department. It is amazingly clean, upbeat, and tailored for kids, as it should be, in my opinion. Heck - if I were a kid, I may just like going to the doctor since I'd get to visit an enormous waiting room with beautiful murals painted on the wall, a gigantic (CLEAN) fish tank, and toys and books galore! (All of which are sanitized by an outside company after anyone as much as touches them, by the way!). And the rooms are sparkling and everything just looks NEW. Plus, maybe it is because of my IT background, but I love that everything is electronic at the clinic. They have this wonderful online feature called "MyChart" that allows me to have all the information from every single one of Riley's doctor visits at my fingertips wherever internet access is available, plus I can request appointments and talk to nurses electronically as well!
So do I have you all sold on moving to take advantage of the Clinic?
So back to the initial question. At the end of June, Dr. K left Cleveland Clinic for another very well respected hospital in the area. We were thrilled to see that he was going to a hospital where our insurance is accepted because the last thing we wanted was to lose Dr. K as Riley's pediatrician.
Today was my first visit to him in his new office (nothing major - Riley has a rash that they just wanted to take a look at). The minute I walked in I was disappointed. Where were the bright colors? And the fun toys? And what about a fish tank? When is the last time this place had a fresh coat of paint? And the rooms themselves - very drab and lacking anything to keep an 8-month old busy while waiting for the doctor. Where the heck is the computer? You're not telling me that they actually keep your child's health record (gasp!!) by hand, are you!? Sure they do.
Of course, a lot of the things I've mentioned are "nice to haves", but some are very important to me. I felt better once Dr. K walked in and gave us the amazing care he always has, but I walked out wondering if he is happy with the choice he has made.
Which should be more important to me - being with the pediatrician we've grown to love or being in a setting that we love and that Riley will enjoy, when not feeling her best?
What do you all think? Which is more important to you?